Shipping & Delivery

Our Shipping Policy

At Goldbees Global Exports, we are committed to delivering your orders in a timely, secure, and professional manner. We partner with trusted logistics providers to ensure your products reach you in perfect condition.

Delivery Timeline

• Standard Delivery: 5-7 business days from order confirmation
• Express Delivery: 2-3 business days (available in select cities)
• Same Day Delivery: Available in select metro cities for orders placed before 12 PM
• International Shipping: 10-15 business days (customs clearance time may vary)

Shipping Charges

• Orders above ₹500: FREE shipping across India
• Orders below ₹500: ₹50 shipping fee
• Express Delivery: Additional ₹100 charge
• International Orders: Shipping costs calculated at checkout based on destination and weight
• Remote Areas: May incur additional charges due to limited courier access

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with your order details once your purchase is complete.

Tracking Your Order

Once your order is shipped, you will receive:

• A shipping confirmation email with tracking number
• SMS notification with tracking link
• Real-time tracking updates on our website
• Estimated delivery date and time slot

Delivery Areas

Domestic Shipping: We currently deliver across all major cities and towns in India through our network of courier partners.

International Shipping: We ship to select countries worldwide. Please check availability at checkout or contact our customer support team.

Delivery Partners

We work with reliable courier services including:

• Blue Dart
• DTDC
• FedEx
• DHL (for international orders)
• India Post (for remote areas)

Failed Delivery Attempts

If delivery cannot be completed due to incorrect address or unavailability:

• Our courier partner will make up to 3 delivery attempts
• You will receive notifications for each attempt
• If all attempts fail, the order will be returned to us
• Return shipping charges may apply for re-delivery

Damaged or Lost Packages

In the rare event that your package arrives damaged or gets lost in transit:

• Contact us immediately at ayushdas@goldbees.co.in
• Provide photographs of damaged packaging and products
• We will arrange for a replacement or full refund within 5-7 business days
• Lost packages will be investigated with the courier partner

Customs and Import Duties (International Orders)

For international shipments, customers are responsible for:

• Any customs duties or taxes imposed by the destination country
• Providing accurate customs declaration information
• Clearance delays due to customs inspections